Domain holder verification
Domain Name Verification under the NIS 2 Regulation
Have you received a request to verify your holder data?
In accordance with DENIC's domain terms and conditions and guidelines, all domain holders are required to provide the following information, which must be accurate and up to date:
- Full name (for legal entities, including legal form)
- Current postal address
- Telephone number and email address
Risk-based data verification
As part of the registration and administration of .de domains, the owner data provided is automatically checked for completeness and plausibility. If discrepancies are found, additional verification may be required.
Verification via your provider
In this case, the domain holder must have the data provided verified via their provider so that the domain can continue to be used without restriction.
Step by step: What you need to do
Check data with your provider
Check that your name (including legal form), address, telephone number, and email address are complete and up to date. Verification is not carried out automatically by DENIC directly, but by your responsible DENIC member (provider).
Only your provider can make the necessary corrections and send the verified data to us. If in doubt, please contact your provider directly.
Correct and verify information
Submit the necessary documentation to your provider (e.g., extract from the commercial register or suitable proof of identity).
Arrange verification via your provider
Verification is carried out exclusively by your responsible provider. Only after successful confirmation will your domain data be considered properly verified.
Meet deadlines
If verification is not completed in a timely manner, your domain may be temporarily deactivated and deleted if there is no further response.
Communication with the domain holder
Methods of identity verification
Depending on the type of identification, e.g., ID card or passport, different methods are available for verifying identification data:
How to recognise genuine e-mails from DENIC
To ensure that this e-mail really comes from DENIC:
- The sender domain is always denic.de
- DENIC will never ask you to send passwords, payment details or the login by e-mail.
- All verification steps are carried out exclusively via your provider.
- If in doubt: Call DENIC Direct Services (+49 69 27235-275).
- If something seems suspicious, please forward the e-mail to info[at]denic[dot]de.
Frequently asked questions
From the date of the first verification request, there is usually a 30-day period to ensure the uninterrupted operation of your domain. You will receive the request by e-mail from your provider.
If you have not received any communication from your provider, a 7-day period begins from the date of the request you received directly from DENIC, after which your domain will no longer be accessible!
From the day your domain is no longer accessible, an 83-day period begins until the termination of the domain contract and the deletion of your domain.
Important: Throughout the entire process, the domain can ONLY be verified by the provider. Verification via DENIC is not possible.
You now have 7 days to verify your domain to ensure it continues to operate without disruption. Please contact your provider immediately.
Please note: The e-mail from DENIC is an additional measure to protect domain holders. The verification of your domain may already have been underway with your provider for some time. Please check any previous communications from your provider, which may also be in your spam folder.
If you do not respond within the deadline, the domain will no longer be accessible once the deadline has passed!
One possibility is that the owner details have not been verified, but it could also be due to other configuration issues. Please contact your provider immediately.
You can view further details about your domain and the DENIC member responsible for its administration in the web-whois.