Domain holder verification
Domain is no longer accessible
Your domain is no longer accessible
What does this mean?
Your domain has been removed from the .de zone because the owner verification process was not completed in time. The website is no longer accessible, and e-mail addresses under this domain no longer work. However, the domain has not yet been deleted — you can reactivate it.
Step-by-step: How to reactivate your domain
Identify your provider
| Where to look | What you'll find there |
Old bills | The party invoicing you for the domain is your direct contractual partner — start here |
DENIC | Section ‘Your point of contact’ with the DENIC member’s name, address, telephone number and e-mail address |
Web whois | webwhois.denic.de → Enter domain → “Domain management information” |
For domains in a reseller chain, the member named in the DENIC e-mail is not your direct contractual partner. Please contact the provider with whom you registered your domain first.
Contact your provider
Please use the following e-mail template and add a note stating that your domain is already offline:
E-Mail template
Subject: Verification of holder details for the domain [my-domain.de]
Dear Sir or Madam,
I have received a request from DENIC to verify the registration details for my domain [my-domain.de] by [date from DENIC e-mail]. My domain is already offline.
Please let me know what procedure you offer and what documents you require.
Kind regards
[Your name]
Carry out the procedure via your provider
As soon as your provider has successfully completed the verification process and submitted the details to DENIC, your domain will be brought back online.
What happens once the 83 days are up?
Once the deadline has passed, the domain contract will be terminated. After a short grace period, the domain will be released and can then be re-registered — including by other persons. Direct restoration will then no longer be possible.