German Unification Day - Office Hours

Due to the public holiday German Unification Day, the DENIC head office in Frankfurt is closed on Monday, 3 October 2022. Of course, the 24/7service will be on duty and can be reached in case of an emergency.

On Tuesday, 4 October 2022, we are available again during regular business hours.

O.k.

Information about the Processing of Personal Data by DENIC eG

If you contact DENIC or if DENIC contacts you, we process your personal data to the extent necessary. Below we have compiled information about how we protect your personal data and about the rights you have.

Responsibilities

Responsibility for the processing of your data rests with:

CompanyDENIC eG
AddressKaiserstraße 75 – 77, 60329 Frankfurt am Main, GERMANY
E-Mailinfo[at]denic[dot]de
Phone+49 69 27 235 0

You can contact the competent data protection officer at:

NameMarkus Strauss
E-Mailprivacy[at]denic[dot]de                                      
Phone+49 69 27 235 101

Purpose and Legal Basis of the Data Processing

Making Contact

We process your personal data to the extent necessary for the purpose of contract handling and customer support (Article 6 (1) (b) GDPR) and to process your contact inquiry (Article 6(1) (f) GDPR). It is our legitimate interest to process your contact inquiry.

Mailing Lists

Depending on the mailing list you have subscribed to, the list is used for general discussions about .de domains, ENUM domains, and DENIC matters. Additionally, you get up-to-date information related to DENIC (such as press releases, announcements, maintenance or disturbance notifications) or to technical news (such as topical information from all over the world about domains, the Internet, Internet governance, ICANN, etc.). We process your personal data on the basis of the consent you have given (Article 6 (1) (a) GDPR).

Recipient and Duration of Retention

Making Contact

We may transfer your personal data to external service providers that we commission within the framework of order processing relationships. Depending on the type of your inquiry, your personal data may, if necessary, be transferred to DENIC Services GmbH & Co. KG and processed by it. Once the processing of your inquiry is finished, your personal data will be retained in accordance with the relevant retention obligations under tax and commercial law and then deleted. Pursuant to Section 147 of the German Fiscal Code, the retention period is ten full years for accounting records and, pursuant to Section 257 of the German Commercial Code, six full years for business documents.

Mailing Lists

Your personal data is not passed on to third parties. We store your personal data as long as your subscription to a DENIC mailing lists is active.

Your Rights

Making Contact

To exercise your rights of access, rectification, erasure, restriction of processing and data portability in accordance with Article 15 to Article 20 GDPR, a short message to the contact details stated above is sufficient. In case we process your personal data on the basis of your consent, you have the right to withdraw your consent for processing your data in the future anytime (Article 7 (3) GDPR). To exercise this right, a short message to the contact details stated above is sufficient. Pursuant to Article 77 GDPR, you also have the right to complain to a data protection supervisory authority if you believe that we are not processing your personal data in a lawful way. The competent authority for DENIC is the data protection supervisory authority of Hesse. The contact details are:

For mailing lists, the following additional condition applies:

Within the scope of the mailing lists, we process your personal data on the basis of your consent. You have the right to withdraw your consent at any time without giving reasons with effect for the future, for instance by clicking the link to cancel your subscription which you will find in each mail.