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German Unification Day - Office Hours

Due to the public holiday German Unification Day, the DENIC head office in Frankfurt is closed on Friday, 3 October 2025.

On Monday, 6 October 2025, we are available again during regular business hours.

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Germany, which can be contacted at www.genossenschaftsverband.de . Information on Dispute Resolution DENIC does not use dispute resolution proceedings before a consumer arbitration board. Pursuant to the Directive [...] online resolution of disputes between traders and consumers (ODR platform). You can access the ODR platform at http://ec.europa.eu/consumers/odr/ . DENIC does not currently apply the dispute resolution proceedings...