Coronavirus lockdown in Germany: DENIC support service remains available

The DENIC support staff currently works mainly on a mobile basis, but stays available to you as usual also during the coronavirus lockdown in Germany. We kindly ask you to send us your service requests preferably by e-mail instead of using fax or post. Thank you very much for your cooperation.


How to Update Domain Data

Changes to the the Domain data of domains with .de Registry Lock ― of so-called locked domains ― can only become effective and are entered in the DENIC database after prior approval by the Lock Contact.

Confirmation Process

  • The domain holder submits the request for the change to the domain data to their provider.
  • The provider sends the change request to DENIC.
  • DENIC checks the request, sends the security token to the Lock Contact and asks for confirmation of the request.
  • The Lock Contact confirms the changes. The domain is updated.
  • The Lock Contact and the provider are informed accordingly via e-mail.
  • If the Lock Contact does not confirm the change request within seven calendar days, the request is discarded.