Coronavirus lockdown in Germany: DENIC support service remains available

The DENIC support staff currently works mainly on a mobile basis, but stays available to you as usual also during the coronavirus lockdown in Germany. We kindly ask you to send us your service requests preferably by e-mail instead of using fax or post. Thank you very much for your cooperation.


.de Domains

Provider Transfer

Each registered .de domain is administered either by a DENIC member or by DENICdirect. The domain holder can transfer their domain and change the administering party at any time. This change of providers is implemented by means of our AuthInfo procedure, which is protected by a password. The AuthInfo procedure guarantees a quick and efficient transfer of the domain and ensures that the domain can always be reached on the Internet.

This is how the provider transfer with AuthInfo works:

  1. The domain holder requests their current provider to register a provider transfer password (AuthInfo) at DENIC for the domain concerned. This AuthInfo will be valid for 30 days.
  2. The domain holder communicates the AuthInfo to the new provider.The new provider submits a provider transfer request with the AuthInfo to DENIC.
  3. If the submitted AuthInfo is identical with the one stored with DENIC, the domain is moved to the new provider without any further delay.

Read here to learn the details about how to carry out a provider transfer.