Current Job Offer

Customer Service Agent (f/m/d) (Back Office)


Your Motivation

You are looking for a job that fascinates you, brings your strength to the forefront, demands personal initiative and offers pleasant colleagues and a good salary? You have a good technical mind – you don't have to be an IT professional, though – commercial know-how and enjoy providing good customer service? Then you have been looking for us! DENIC offers you a job in a unique work environment, which you will find to be very interesting and attractive. Your colleagues are looking forward to thoroughly familiarising you with your tasks and to welcoming you to the team at the earliest possible date.

Responsibilities

You are the first point of contact for our customers. You will answer their questions by phone or in writing and give competent advice in a friendly manner. Excellent service is a matter of course for you. As a member of one our specialist teams you will clarify the complex questions of our customers, which will refer to topics all around .de domains. Your task portfolio will be supplemented by the processing of customer orders.

Qualifications:

You have successfully completed commercial or technical training and/or provide of comparable professional experience. You convince with your know-how in the field of customer support and handle MS Office, the Internet and e-mail programs with ease. You excel with outstanding team spirit and a cool head – even in stressful situations. Perfect characteristics to help us to advance our good services. Your profile is rounded off by exceptional oral and written eloquence and a good command of English.

Frank BerndLeiter Personal

We are looking forward to your comprehensive job application, which should include your salary wishes and the earliest possible starting date. Please note that we will store your data temporarily for the duration of the selection procedure.

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Phone: +49 69 27 235 0